Shipping policy
Last updated: 5th Feb 2026
Thank you for shopping with Buymaak. This Shipping Policy explains how orders are processed, shipped, and delivered. Please read this policy carefully before placing an order.
1. Order Processing Time
All orders are processed within [1–3 business days] after order confirmation.
Orders are not shipped or delivered on Sundays or public holidays. In case of high order volume or unforeseen circumstances, processing times may be slightly delayed. Customers will be notified if there is a significant delay.
2. Shipping Locations
We currently ship to:
. All serviceable locations across India
If your location is not serviceable, you will be notified during checkout or contacted by our support team.
3. Estimated Delivery Time
Delivery timelines may vary based on location and courier partner.
Typical delivery timeframes:
. Metro cities: [2–5 business days]
. Other cities and towns: [3–7 business days]
. Remote areas: [5–10 business days]
These are estimated delivery times and not guaranteed.
4. Shipping Charges
Shipping charges are calculated at checkout based on:
. Delivery location
. Order weight and size
. Ongoing promotional offers
We may offer free shipping on selected orders or during special promotions. Any such offers will be clearly displayed on the website.
5. Order Tracking
Once your order is shipped, you will receive:
. A confirmation message
. Tracking details via email or SMS
You can use the tracking link to monitor the status of your shipment.
6. Delivery Partners
We work with trusted third-party courier partners to ensure safe and timely delivery. While we strive for smooth delivery, Buymaak is not responsible for delays caused by courier companies, weather conditions, or other factors beyond our control.
7. Incorrect Address or Failed Delivery
Please ensure that your shipping address and contact details are accurate.
If delivery fails due to:
. Incorrect address
. Incomplete information
. Customer unavailability
Additional shipping charges may apply for re-delivery.
8. Damaged or Lost Packages
If your order arrives damaged or appears tampered with:
. Please contact us within [24–48 hours] of delivery
. Share clear photos or videos of the package and product
We will investigate the issue and provide a suitable resolution as per our policy.
9. International Shipping (Optional)
[If you do not offer international shipping, use this:]
Currently, Buymaak does not offer international shipping. We only deliver within India.
OR
[If you plan to offer international shipping later, I can customize this section.]
10. Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Store Name: Buymaak
Email: buymaak.in@gmail.com
Business Address: Guwahati, India
Customer Support Hours: 9 AM to 5 PM